The privacy and confidence of our users and donors is important to Transformative Solutions Network (TSN), so we want you to know how we collect, store, and use your personal information. This privacy notice governs our website intended for use in the United States as well as all donor information from any source. This notice includes:
If you have questions or concerns regarding this statement, call 484-926-5804 or email contact@tsnpa.org
TSN collects information from our users at several different points on our website.
TSN also collects personally identifiable contact information when users request information or services or sign up for newsletters.
Users must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date) to make an online donation. Please call 484-926-5804 if you have questions about making a gift.
We may purchase third-party marketing data and add it to our existing registered user database to better target our advertising and provide pertinent information that we think would interest our users. We use this information to enhance or overlay the “profile” of registered users. This aggregate marketing data is therefore tied to the users’ personally identifiable information. (See also the “Profile” section below.)
A cookie is a piece of data stored on your computer tied to information about your use of a website. We use both session ID cookies and persistent cookies. A session ID cookie is a temporary file that remains on your computer during a site visit, but expires when you close your browser. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section. Persistent cookies can be removed by following internet browser help file directions. For general information about cookies see http://www.allaboutcookies.org/cookies/.
By allowing a persistent cookie for our site, you will not have to re-type your contact information more than once when filling out forms. You may set your browser not to accept cookies and still use our site; however, some of our website features may not function properly.
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.
We employ (or our third party affiliated contractors employ) a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. The main difference between the two is that clear gifs reside on the website and are triggered by a user’s visit, while cookies reside on the user’s computer.
Clear Gifs can “work with” existing cookies on a computer if they are both from the same website or organization. That means, for example, that if a person visited “www.companyX.com”, which uses an advertising company’s clear gif, the website (or advertising company) would match the clear gif’s identifier and the advertising company’s cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company (or website). This website does not use other organizations’ clear gifs.
We also use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you have signed up for emails and would like to opt-out of these emails, please see the Opt-out section.
We have a legitimate interest in using cookies, log files, and clear gifs to enhance your experience while on our websites. Cookies allow us to track traffic patterns, speed up searches, and make it easier for you to find things related to previous visits. We also have a legitimate interest in using donor information to contact donors about their gifts. With your consent, we will use your information to keep you updated on the work of TSN and to seek support.
We use personally identifiable information related to requests for information, services, or newsletters to contact users about the events, information, or services about which they have inquired.
We or our trusted partners use personally identifiable information collected in connection with donations for billing purposes, to process donations, or to contact the user if we have trouble processing a donation. We will not use this information to contact the donor for other purposes absent express consent. Credit card information is deleted after a transaction is complete unless a donor has agreed to recurring gifts.
We will not use personally identifiable information for purposes other than those to which the user has consented. We will not sell or otherwise share donor or other user personal information with non-TSN affiliated/contract organizations, nor will we send donor mailings on behalf of other organizations. We will not authorize the use of personally identifiable information by any outside third party for any form of fundraising or solicitation.
We may store information that we collect through cookies, log files, and clear gifs to create a profile of our users. A profile is stored information that we keep on users that details their viewing preferences. This profile is used to tailor a user’s visit to our website and to direct pertinent information to them.
We do not connect this information to identified individuals for unregistered users. The information for registered users is tied to their personally identifiable information to provide offers and improve the content of the site for the user.
We will share your profile in aggregate form only.
We will send our newsletters or other marketing communications only to those who have expressly requested them or granted permission for such contacts through their preferred channel(s). Our newsletters and marketing communications include encouragement in Christian walk of faith, and may include updates on our latest projects, victories, and giving opportunities.
If a user wishes to subscribe to our newsletter or other information sources, we ask for contact information, such as name and email address. You may opt out of these communications at any time. Opting out can be done by clicking the ”unsubscribe” link at the bottom of our email communications.
It may become necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, registered users may not opt out of these communications, although they can deactivate their account.
We communicate with users on a regular basis to provide requested services. In regard to issues relating to their account, we reply via email or phone in accordance with the user’s wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.
We may share aggregated demographic information with others. This is not linked to any personally identifiable information.
We may partner with other third parties to provide specific services. When the user signs up for these particular services, we may share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to process personally identifiable information except for the purpose of providing these services.
In the event TSN goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Our users are given the opportunity to opt in to receiving our newsletters or other information from TSN. Users who no longer wish to receive our newsletter and informational communications may opt out of receiving these communications by logging in to their user profile, or unsubscribe inks found at the bottom of our email communications or by calling 484-926-5804 or emailing contact@tsnpa.org. Users of our site are generally notified when their information is being collected by any outside parties, such as with donor information. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This website contains links to other sites. Please be aware that Transformative Solutions Network is not responsible for the privacy practices of any other sites. We encourage our users to be aware when they leave our site to read the privacy statements of every website that collects personally identifiable information. This privacy notice governs only the TSN website intended for use in the United States as well as all donor information from any source. See Terms & Conditions.
From time to time, our site may request information from users via surveys. Participation in these surveys is completely voluntary, and the user therefore has a choice whether to disclose the requested information. The requested information typically includes contact information (such as name and address), and demographic information (such as job title or zip code). Survey information generally will be used for purposes of monitoring or improving the use and satisfaction of this site and other services we may provide to users.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information.
While we use SSL encryption to protect sensitive information online, we also are committed to protect user-information offline. We restrict access to personal information on a need-to-know basis to ministry employees, who are subject to discipline or termination for violating confidentiality.
In order for this website to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from third-party sources.
We may use software to verify a user’s address to avoid session hijacking, hacking attempts, or other attacks.
If we change our privacy policy, we will post those changes to this privacy statement, the home page, and/or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
(Policy v1.0) This policy was updated on November 10, 2021.
Mailing: PO Box 5852, Wyomissing, PA 19610
Meeting by appointment
contact@tsnpa.org
Berks County Jail
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610-208-4800 Ext.4376
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610-376-4841 Ext.7421
